Privacy Policy

Last Updated: 11/03/2026

This Privacy Policy explains how Think Guess & Go™ ("we", "our", "us") collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information when you use our website:

Information you provide directly

You may provide us with personal data when you: Sign up for our newsletter Contact us through forms or email Place an order Subscribe to updates or promotions This may include: Name Email address Billing and shipping address Payment information (processed by third-party payment providers) Any information you voluntarily provide in messages.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:IP address Browser type Device type Pages visited Time spent on pages Referring website This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We use your personal data to: Process and fulfil orders Deliver products and services Respond to enquiries or support requests Send newsletters or marketing emails (if you have opted in)Improve our website and user experience Maintain website security Comply with legal obligations We will only process your data when we have a lawful basis under UK GDPR.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent

Where you have explicitly agreed to receive newsletters or marketing communications.

Contract

To process orders and deliver products you have purchased.

Legitimate Interests

To improve our website, prevent fraud, and manage our business operations.

Legal Obligation

Where processing is necessary to comply with applicable laws.

4. Email Marketing

If you subscribe to our newsletter, we may send you: Product updatesGame news Promotions or offers Tips, rules or gameplay ideas You can unsubscribe at any time by clicking the unsubscribe link included in our emails.We comply with the Privacy and Electronic Communications Regulations (PECR) when sending marketing communications.

5. Payment Processing

Payments made on our website are processed securely through third-party payment providers such as:StripePayPalSquarespace PaymentsWe do not store full payment card details on our servers.These providers process your information in accordance with their own privacy policies.

6. Sharing Your Information

We do not sell your personal data.However, we may share your information with trusted third parties where necessary to operate our business, including: Payment processorsShipping and fulfilment providersEmail marketing platformsWebsite hosting services (Squarespace)These providers only process your data on our instructions and must comply with applicable data protection laws.

7. Data Storage and Retention

We store personal information only for as long as necessary to fulfil the purposes outlined in this policy.For example:Order data may be kept for accounting and tax purposesNewsletter data is retained until you unsubscribeWe take appropriate measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

8. Cookies and Tracking Technologies

Our website may use cookies to:Improve website functionalityAnalyse website trafficRemember user preferencesYou can manage cookie settings through your browser.More details may be provided in our Cookie Policy.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:Access the personal data we hold about youRequest correction of inaccurate dataRequest deletion of your personal dataRestrict processing of your dataObject to processing based on legitimate interestsWithdraw consent at any timeRequest transfer of your data (data portability)To exercise these rights, please contact us using the details below.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.However, no internet transmission can be guaranteed to be completely secure.

11. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those external sites.

12. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with the revised date.

14. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: info@thinkguessgo.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):https://ico.org.uk



Cookie Policy

Last Updated: 11 March 2026

This website uses cookies to improve user experience and analyse how visitors use our website.

Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly.

They include cookies used for:

  • Security

  • Page navigation

  • Shopping cart functionality

  • Form submission

These cookies cannot be disabled.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

We may use services such as:

  • Google Analytics

These cookies collect anonymous information such as:

  • Pages visited

  • Time spent on pages

  • Device type

These cookies are only placed on your device after you give consent through our cookie banner.

Managing Cookies

You can accept or reject non-essential cookies using the cookie banner displayed when you visit the website.

You may also adjust cookie settings in your web browser.

Terms & Conditions

Last Updated: 11 March 2026

These Terms & Conditions govern the use of the Think Guess & Go™ website and the purchase of our products.

By using this website, you agree to these terms.

Use of Website

You agree to use this website lawfully and not to misuse its content or services.

Intellectual Property

All content on this website, including text, branding, images, and game concepts, is the property of Think Guess & Go™ and may not be reproduced without permission.

Orders

When placing an order through our website:

  • You agree that all information provided is accurate

  • Payment must be completed before orders are processed

  • We reserve the right to refuse or cancel orders if necessary

Pricing

All prices are listed in GBP unless otherwise stated.

We reserve the right to change pricing at any time.

Shipping

Shipping times and costs will be displayed during checkout.

Delivery times may vary depending on location and courier services.

Returns

If you are not satisfied with your purchase, please contact us at:

info@thinkguessgo.com

Return policies will be handled in accordance with applicable consumer protection laws.

Limitation of Liability

To the fullest extent permitted by law, Think Guess & Go™ will not be liable for any indirect or consequential damages arising from the use of this website or its products.

Changes to Terms

We may update these Terms & Conditions from time to time.

Any updates will be posted on this page.

Contact

For any enquiries, please contact:

info@thinkguessgo.com